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WhatsApp, Instagram and Messenger intake, on autopilot

The AI receptionist that qualifies your leads and matches them to your talent — wherever they message you.

Every enquiry gets a reply in seconds, answers the questions you decide, and arrives in your pipeline already scored against the people who could take the work.

No credit card required • Cancel anytime

  • Intake that answers at 2am on a Sunday

    24/7

  • Industry templates, working from minute one

    12

  • Channels your customers already message you on

    3

  • Free trial, no card, cancel anytime

    14 days

Capture, qualify, match, manage.

How it works

The four things that happen between a stranger sending you a message and your team knowing exactly who should take the job.

  1. Step 1Capture

    Your customer texts you. That is the whole form.

    • An AI receptionist answers on WhatsApp, Instagram and Facebook Messenger — your own accounts — in seconds, at any hour.
    • It asks the questions you configured — not a script we wrote — and keeps asking until it has them.
    • No landing page, no form abandonment, no lead who meant to come back and did not.
  2. Step 2Qualify

    The unqualified ones never reach your team.

    • Qualification rules are yours: required answers, minimum values, allowed categories.
    • Leads that fail are disqualified politely and automatically, with the reason recorded.
    • Your team opens a pipeline of people worth calling, instead of triaging an inbox.
  3. Step 3Match

    Scored against your roster before anyone opens the file.

    • You choose the dimensions that matter and how much each one weighs.
    • Hard filters rule people out; weighted scoring ranks everyone who is left.
    • Every match carries its reasoning, so a recommendation is something you can argue with.
  4. Step 4Manage

    Step in whenever you want to.

    • Live conversations, with human takeover in one click when a lead needs a person.
    • A pipeline you can see, filter and move, plus analytics on where leads stall.
    • Your whole team, with roles that decide who can configure and who can operate.

One bot. Every inbox they already use.

Channels

Your intake questions, qualification rules and roster are configured once and every channel uses them. Connect one to go live and add the others whenever you like — the conversations all land in the same place.

  • WhatsApp

    Your own WhatsApp Business number.

  • Instagram

    DMs to your Instagram professional account.

  • Facebook Messenger

    Messages to your Facebook Page.

Not a mockup.

See it working

Both of these are the product, running. The conversation on the left is a real reply from the model, and the scores beside it are what the matching engine actually returned for it.

The bot playground: a client asks for a video editor for a home-cooking channel, the bot asks about format, budget and turnaround, a panel lists the answers it has extracted so far, and three editors are suggested with scores of 77, 69 and 59 alongside the reasoning for each.
One screen: the conversation, what the bot extracted from it, and the ranked shortlist with its reasoning.
The editors list: eight editors with status, availability, work types, niches and software, above filters for each of those fields.
Your roster, described in your own fields — every column here is a field you configured, not one we chose.

Start from your industry, not from an empty screen.

Built for your business

Pick a template and your workspace arrives with working intake questions, matching rules and sample records. Every one of them is yours to change.

Nothing quite right? Build a fully custom setup from scratch.

Live in an afternoon.

Getting started

Three steps, and only one of them involves anybody outside your team.

  1. Step 1

    Pick a template and tune your intake

    Start from your industry and you get working questions, matching rules and sample records immediately. Change any of it — every field, rule and label is yours to edit.

  2. Step 2

    Connect your channels

    Bring your own Meta accounts — a WhatsApp Business number, an Instagram professional account, a Facebook Page, or all three. We verify every credential against Meta before saving it, and encrypt it at rest. Connect one now and add the others whenever you like.

  3. Step 3

    Watch qualified, matched leads land

    Your bot starts answering. Leads arrive qualified, scored and ranked against your roster, with the full transcript attached.

What this looks like in practice.

Example testimonials

Illustrative examples, not real customers — we are pre-launch and would rather show you the shape of it than invent an endorsement. Real quotes replace these as they arrive.

  • Example
    We were losing enquiries overnight because nobody answered until nine. Now every one gets a reply in seconds and I read a shortlist in the morning instead of a backlog.

    Maya Oyelaran

    Founder, Northlight Talent

  • Example
    The qualification rules do the part I used to hate. Candidates who do not meet the brief never reach my recruiters, and the ones who do arrive already ranked against the role.

    Tomas Vrba

    Head of Delivery, Ridgeway Staffing

  • Example
    Setting it up took an afternoon. We picked the real-estate template, changed about six questions, connected our WhatsApp number and our Instagram, and it was matching buyers to listings the same day.

    Priya Anand

    Operations Lead, Harbour & Co

Two plans. Both start free.

Pricing

Every plan begins with a 14-day trial and no card. Pick one now or change it later — nothing here is locked in.

Starter

For a small team running its first intake pipeline, on one channel.

$49/month

Billed monthly, no commitment

Start your 14-day free trial

No credit card required • Cancel anytime

  • 250 new leads per month
  • 1,000 AI replies per month
  • 100 records on your roster
  • 3 team members
  • 50 matching runs per month
  • Advanced analytics
  • Email notifications
  • Priority support
Most popular

Pro

For agencies running high lead volume with the full analytics suite.

$149/month

Billed monthly, no commitment

Start your 14-day free trial

No credit card required • Cancel anytime

  • 2,000 new leads per month
  • 10,000 AI replies per month
  • Unlimited records on your roster
  • 15 team members
  • Unlimited matching runs per month
  • Advanced analytics
  • Email notifications
  • Priority support

Compare every limit and feature, or ask us about Enterprise.

Before you sign up.

Questions

How does the 14-day trial work?

You pick a plan at signup and get 14 days of it with no card. At the end of the trial the workspace becomes read-only until you subscribe — your data stays exactly where it is, and subscribing turns everything back on.

Do I need a credit card to start?

No. Nothing is collected at signup, and there is nothing to cancel if you walk away.

What do I need on the Meta side?

All three channels run through Meta, and you bring your own accounts. WhatsApp needs a WhatsApp Business account, a number registered to it and an access token. Instagram and Messenger each need a Facebook Page, a Page access token and a Page ID — and Instagram needs a professional account linked to that Page. The setup guide walks through collecting them, we verify everything against Meta before it is saved, and you keep the accounts and the relationship with Meta.

Do I have to connect all three channels?

No. One is enough to go live, and the others can be added at any point without touching your intake questions, your rules or your roster — those are configured once and every channel uses them. Conversations from all three land in the same inbox.

Can I change or cancel my plan?

Yes, from the billing page, at any time. Upgrades apply immediately; a cancellation leaves the workspace running until the end of the period you have paid for.

Whose data is it?

Yours. Your leads, transcripts, roster and configuration belong to you, and every workspace is isolated from every other one.

How do I get help?

Email hello@figuredoutai.com. Pro plans include priority support.

Your next lead is going to message you anyway.

Give it something to answer. 14 days free, no card, and your workspace is configured before you finish your coffee.

No credit card required • Cancel anytime